Answers, when you need them.

Pick a boat and departure date, then complete checkout with your card. You receive a confirmation email with your booking reference and the operator's contact details within minutes.

Yes. The price shown includes port taxes, fuel surcharges, and standard equipment hire. There is no surprise invoice at the dock — transparent pricing is core to how Verafi works.

We accept major credit and debit cards (Visa and Mastercard). Payment is processed securely and verified by your own bank via OTP or your banking app.

Your card is charged in full at the time of booking to secure your cabin. Cabins are limited and held only once payment clears.

Most liveaboards require an Open Water certification at minimum, and many sites suit Advanced divers. Each boat's listing states the recommended experience level and minimum logged dives.

Standard rental gear is included in the listed price. If you need a dive computer, nitrox, or specialty equipment, check the boat's listing or ask the operator before departure.

Liveaboard fares cover your cabin, all meals, guided dives, tanks, weights, and standard equipment. Marine park fees, nitrox, alcohol, and gratuities vary by operator and are noted on each listing.

Date changes depend on availability and the operator's policy. Contact our team as early as possible and we will coordinate the change directly with the operator.

Refunds follow a tiered schedule based on how far out you cancel. See our Cancellations page for the full breakdown.

If a trip is cancelled by the operator — for weather, mechanical, or safety reasons — you receive a full refund or a free reschedule to another departure.